Many friends have congratulated me on finding new employment last week, and asked “What did you do?” I’ll tell you. Perhaps you’re hearing many naysayers around you that repeat what they hear in the media. You’re constantly getting messages nowadays like, “jobs are hard to get”, “unemployment is too high,” and “the economy is terrible.” Those messages are meaningless to you. You are not deterred from seeing and believing the truth, which is you can find employment. You go through the doubters. You don’t let them block you. You don’t block yourself.

The way I received the job offer is quite by surprise, but on hindsight makes complete sense. One of my co-workers from Microsoft in the marketing role had been hired at the same firm a few weeks before me. She recommended they look at me and the interviews and an offer ensued. She continued to express her favor for me to the executive management team to choose me over the other candidates during the interviewing stage.

Good and Bad of Unseen Job Market

I think my job opportunity was never announced publicly. Most of the best ones for us aren’t announced publicly in this economy. If these opportunities were published, then we’d get buried in the mass of candidates, plus it’s most likely not going to be as good of a match. The best ones come when someone personally refers us to the hiring manager. That’s what you’re seeking.

Power of Advocacy

Lesson learned? You need an advocate. You don’t always pick the advocate, sometimes they pick you. It doesn’t matter who does the picking. It needs to happen though. It’s up to you, if you’re not getting the results in this area. You don’t know where your job lead will come from. Be optimistic that it will come. You’ll need an advocate, maybe more than one to get you in. You don’t know who can help you, or who wants to help you, or how they can help you. That is not an impossible problem. Try to think of it as a blessing, stimulating your creative powers and motivation. It is merely unrealized potential.

Power of Attitude

Your approach has several aspects. Your attitude is key. You’re using a process with stages, broadcasting widely in the beginning, followed by narrowcasting, and having a personalized touch with your friends, associates, customers etc. It’s a timing thing, very ephemeral. You repeat it periodically. Your next job offer will be most likely from a client, co-worker or boss from one of your past employment or contract situations that gets you to your goal. Someone who already knows you. Don’t worry if few people respond to your efforts to communicate. Many are reading your message, and don’t respond. It doesn’t matter how many don’t respond. You work with the ones that DO respond. All you need is your first one. You might remember this:

“Some will,

Some won’t,

So what,

Who’s next.”

Power of Action and Numbers

You focus on connecting with them in two stages. I’m talking about doing something here. You don’t think it out too much at this stage, just get the message out. First do it in a programmatic way, where you start things the same way with a bunch of people. Maybe you make an email announcement, a Facebook, Twitter or other social media platform ‘What’s happening?’ series of blurbs. For topics, you can spotlight projects you’re working on, or an event you’re going to, a news item of interest, or something that gives them insight into your genius.

Then you go onto stage two, where you do something more personal for a couple of them that respond to you, the ones who you want to think of you more deeply. Then the job leads unfold. As you begin your campaign, don’t focus so much on the job leads, but rather on creating what I call the WoW Factor, meaning what can you do to make them feel good about themselves or you? It will trigger something where they want to do something in the future for you in return–like search their contacts directory and give you hiring manager contact information!

8 Job Search Tactics to Focus on Today:

  1. Look through your contacts directories
  2. If it’s linkedin, then pick a couple persons and write and send them a recommendation.
  3. Someone may offer to write one for you in return. Now you’re creating buzz, and you’re going to grow this.
  4. Phone them or set up a meeting. At the meeting, not before, have ready to discuss your research results on their ‘industry trends,’ your ‘ideal job description’ and ‘top 10 employer targets’. Personal stuff is also on the agenda here.
  5. See my linkedin slideshare deck for a set of more job searcher tips, using that platform.
  6. If your target contact person writes a blog, visit it and write a response on one of their blog posts. I like blog post comments on mine.
  7. Let a bunch of other burn-out job search tasks go; for example, sending in your resume on an opening where you don’t have a personal referral at the firm.
  8. Go to twitter, subscribe to some job search resources. A new one in my current industry is http://twitter.com/spjbs and another excellent one is http://twitter.com/JobHuntOrg run by Susan P. Joyce. Today, she has made 10,322 tweets and attracted over 21,410 followers. Reason being, she tweets terrifically.

You already know the ratio of applications to appointments to interviews to job offers. Ugghh! Something’s got to give. Somehow, you need to re-position yourself to bypass all that mumbo jumbo. Your personal relationships and action steps are the key.

Why don’t you give these recommendations a go and tell me how it works for you?

 
If you knew you would be the best in the world in your field by making a commitment to a certain level of effort or number of working hours, how much more confident, persistent, and passionate would you be towards your dreams and goals?
 

Outliers

Malcolm Gladwell answers the question of being the best in Outliers in an insightful, seductive, and entertaining way. During the first part of the book, you’re wondering what is the point of him talking about a great percentage of professional Canadian hockey players with birthdays in January or February.

Hockey Players and the Wealthy

By the end, you have a keen sense of a unique theory that unifies the fact that most hockey player birthdays are clustered in the calendar with the same fundamental basis for the great wealth of John D. Rockefeller, and Bill Gates, or the long tail influence of Amadeus Mozart, and Joe Flom of legendary law firm Skadden Arps; or the fame of the Beatles? And, by the way, what does this have to do with honesty?

Belief in Yourself

Gladwell’s Outliers book illustrates how these seemingly overnight successes became the best in the world. For me, reading it unveiled one less mystery, one more reason to be encouraged to achieve my ambitions. The theory he poses that I found fascinating is that being the best comes from a confluence of ideal external circumstances, plus internal factors like talent and ambition.

10,000 Hours

In several cases, Gladwell points to a common thread where each subject took advantage of opportunities, spent 10,000 hours with their craft before they reached world’s best recognition. Gladwell’s findings highlight a major divergence common with society; and that is, most people don’t reach their potential destiny because as George Leonard says in his book Mastery; they either dabble, obsess, or hack in their journey. It is compounded by an American War against Mastery, reflected by a consumerism society, a quick fix mentality, and a never ending quest for climax after climax. “There’s no Plateau.”

Preparing for a Big Decision?

If you feel like you’re facing a fork in the road, Gladwell’s book may not offer you the advice you need. I invite those of you who are asking “Should I quit, or should I stick?” to check out another book, which may be perfect for you. It is The Dip by Seth Godin.

Your Success Outlook

In Gladwell’s conclusion, he brings it home by applying his observations of history and coincidences of his mother Joyce, and grandmother Daisy, lifting themselves in Jamaican society. The book offers the reader a fresh perspective on what it takes to reach a stage of mastery in one’s life or profession. I was greatly encouraged by its message. If you’ve been doing what it is you do for less than 10,000 hours, then keep going if you haven’t reached it yet.

You might as well be Honest-Abe with yourself, then you have the strongest foundation. I welcome your comments here on how Gladwell has shaped your success outlook.  9PPEPWBZBSFH

 

This is the third post in a series of six articles

Why you will be the next person your customer seeks to solve their problem

You may think that making more sales in your business is too challenging, but if you try, actually your prospective customers will thank you for offering the solution they’ve been seeking. And if you just introduce yourself with their needs in mind, then you’re well on your way and you’ll get better sales results.

Find Things in Common

First, you find something in common, making sure that you’ve made a connection. Often I hear people use closed ended questions in the beginning of the conversation. You know, the yes-no type. This is a generally big mistake. Remember the poem from Rudyard Kipling? I KEEP six honest serving men who to taught me all I knew. Their names are What and Why and When, And How and Where and Who. Then you begin to discover your customer’s situation, with some context to build from. Save the yes-no questions for decision time, a very short interval at the end of your conversation.

Have You Tried Paraphrasing?

I’ve used paraphrasing in conversations, where I listen intently to the customer, re-phrase what they are saying with words that will reveal buried meanings and feelings submerged under their statement. This approach works great, and should be studied carefully. These concealed meanings and feelings need to be clear.

Here’s an example . . . when I’m discussing the ImHonest.com product that helps people recover lost valuable gadgets, I sometimes hear a prospective customer say that they never lose anything. Many times I can spur the conversation along a direction pleasing to my goal, by first, acknowledging what I just heard. Yes its admirable that you are careful with your belongings. Can I ask you this, “How do you manage to not lose valuable items.” “I tell you, it’s a habit that I learned from my mother. I just wish that my teenage kids would be better at keeping track of their iPods and cell phones. They rely on me too much.” Here’s the paraphrase that the superstar sales person might use: “It seems to me that if you could help them to recover their lost items, that it would relieve you of a certain burden of replacing it. Am I right?” You’re seeking a deeper level of understanding. The person I credit with learning this approach is Lee Boyan, writer of Successful Cold Call Selling. With their answer of Yes, now I have it going a way that helps both of us. This is just one example of the kind of seeds you want to plant that take root in the form of impressions and memories of events or attachments. Commit to learning it and give it a try.

Get Agreement on the Minor Things, then the Major Things Take Care of Themselves

Make sure you have agreement, and that you’ve empathized properly with their situation. The conversation is lively at this point, because you’re talking about what’s important to them. Next, summarize the benefits and ask more confirmation questions. Here’s a way I do this with the customer, “Yeah, so you’ve told me that it’d be a lot easier to receive a notice later in the same day from ImHonest that someone found your son’s missing iPod and it’ll be shipped to your home via UPS in three days.” These are mini yeses, which seek agreement. It’s kind of like testing the temperature of the water in the hot tub with your foot before sinking your whole body. If you have a complex product or service, it’s a good idea to seek several confirmations on different aspects of your solution. You know, follow up appointment, payment method, delivery date, implementation plan. When you take the time to learn this approach and execute it, you’ll notice that reaching the final agreement, when they say YES to your offer, will be a natural and pleasant conversation rather than a contrived, ill timed, awkward presentation.

It’s time to take off the chill and embrace the thrill of selling. Let me know how you find this working for you.

 

This is the second post in a series of six articles

 You Want
to Float
Above
the Clouds

 

First, Be Friends

The customer is looking for you, the consultant or salesperson, to be friends first. People like to buy from their friends. How would they describe the relationship? Would words like sincere, trustworthy, responsive, considerate, knowledgeable, trusted advisor be characterized? What approach you use will determine how prospects and customers, even colleagues and other business acquaintances view you.

Many Sales Pros Don’t Have a Clue

I do business with many types of people. Sometimes they are customers or clients, partners, affiliates, sponsors, employees, contractors, referrers, suppliers, and vendors. I am amazed that when I ask sales professionals what is your value proposition, they don’t have a clue. In situations where there is a partner and a customer, one needs two different value propositions, expressing different perspectives. How are yours?

Ask your Customer

What I suggest you do in the beginning, when creating a Value Proposition is ask your customer what are the benefits to them of using your product or service. You listen carefully to what is said and work that into your pitch. You do the same thing for other roles, like partners, anticipating the benefits as a different facet of the problem you’ve solved for them. Be sure your value proposition addresses questions like what are the results of the solutions and indicate some sort of economic payback for an investment of time or money.

What a Value Proposition Looks Like

Here’s an example of a value proposition, using the ImHonest solution: When someone loses a smart phone, laptop, or any valuable item, they think about the time and money it’ll take, and the pain to restore the new unit to the same condition as the old one–Applications, configurations, settings, data stores. Yuck. As a result of using ImHonest identification labels on valuables before they get lost, an owner can rest assured there is a good chance they will recover their lost items, through honesty. Our customers will be able to accept the convenient return of their lost valuables, resulting in less downtime, more productivity, and better peace of mind. For $14.95, they can manage six items for a year. The economic payback will be achieved within three days of recovering a lost item, and the whole process is administered through our online web registration site, 24/7 call center, and partnership with over 4,300 UPS Stores.

What are some outstanding value propositions you’ve used in your business?

 
This is the first post in a series of six articles  
 It’s Time
to Chatter

About

Sales

Strategies

How many times have you had a conversation with a salesperson that didn’t work? You may have grown tired, bored, distressed, bothered, or annoyed. You’re thinking “Why doesn’t he now ask me what’s important to me?” Or, you were the salesperson, and you recognized later that you missed the mark. Ouch!

Your career, your company’s reputation, perhaps even our economy’s future depends on you getting better in this area. As a sales person looking to influence others or sell something, your success depends on making friends, having the knowledge, the skill, the expertise, motivation, belief; not to mention the ability to communicate, use empathy, and more.

In my upcoming series of six posts, I will put a spotlight on several aspects of building sales and forging stronger connections with your prospective customers, clients, partners, associates, and the public.

A Look at the Sales Strategies Series

The second post addresses the requirement that you create and communicate a compelling and enduring value proposition. The third piece covers why you’re the next person they’re going to seek to solve their problem. Following that, the fourth entry focuses on secrets of how to attract and grow more revenues from new and existing customers. The fifth notice will show how to ply your value proposition, resisting the squeeze. I’ll post characteristics of great sales professionalism using an example in the sixth installment, and I most likely will continue to periodically address additional aspects of the impact of a great sales strategy.

 

The International CES show this week in Las Vegas will attract over a hundred thousand people and the 3000 or so exhibitors will launch countless new products for their customers.

One product that many ImHonest.com customers will be affixing their identification labels to is the Android. For me, along with millions of others, the Android is the ultimate handheld device. There are other models like Eris, Hero, Nexus One, Cosmos, and Devour, but the one I’m referring to is the Motorola A855 unit with a giant touch screen, keyboard and Google Operating System, currently available on the Verizon Wireless network.

After several years, I retired my Windows Mobile device. For some time, I’ve been jealous of iPhone customers, mainly because of the software from the app store. However, the Droid has extinguished my iPhone envy, for many reasons. The device and OS have many salient features which you can learn about elsewhere. Here, I’ll touch on a few applications available to Droid customers.

You increase the functionality of your device by adding applications from the Droid Market, which is similar to Apple’s app store. You’ll find almost every conceivable application you might need. Here are my current top ten quality of life improvement apps that I’ve been using since I acquired my Droid a week or so ago. This info will probably change by the time you read it. I recommend Android road warriors check these out, and I invite you to leave a comment here and share the golden nugget applications that bring you joy.

  Application What it does Type Cost
1. Twidroid Twitter platform Productivity Free
2. CompanionLink Synchronizes calendar, tasks and contacts with many other PC platforms, like Outlook; can be done with or without loading all your personal data into Cloud or Google. Productivity $39.95
3. Facebook Mobile reader, editor functions. Comes with unit. Social, Productivity Free
4. Foursquare Connect with your friends. Transmit your location in real time or historically, discover new places, share yelp like comments about places you’ve been or want to go. Social Free
5. Pandora Programmable music, as simple to use as radio, but you chose the artists. Entertainment Free
6. PdaNet Makes your Droid into a data transport modem for cutting hotel bills and enables your laptop to be on the web anywhere, free from congestion or fickle links of a shared Wi-Fi segment. Productivity $29.00
7. PhoneMyPC Gives you remote access to operate your desktop PC from Droid. Productivity Limited Beta Program $5 or $10
8. Qik Publish videos and receive real time feedback while filming and file sharing in the cloud. Social Free
9. WaveSecure In case its lost, gives you locking, tracking SIM, location, wipeout, restore backup for SMS, contacts, call logs. Works in background automatically. Productivity Free
10. Trapster Lets you identify police speed traps, red light cameras, speed cameras, and other roadway wallet hazards. Social Free
 

As the New Year draws close, we have the opportunity to clarify our vision for success and outline our strategies and tactics. I’m talking about you being honest with yourself.

Why do you do it?

If you’ve experienced pain recently, then it’s time to look at your situation differently and change the way you do things. If everything for you is hunky dory, then you don’t need to read the rest of this post; but you’re welcome to share with me your secrets of success.

The Interesting Part

Most people find growing pains too uncomfortable, and they avoid it. I view it as a learning experience. Even if I don’t have a complete understanding of how or why it happened to me, I answer it with a philosophical response. “I know there’s a reason this is going on, and I’ll figure it out.” It’s nature talking to me. I get inspiration from nature every day in some way. I know others do, and that gives me more enthusiasm for my own vision and goals. I’ll give you an example. At the San Francisco Academy of Sciences yesterday, I viewed the architecture of the building and how nature has been integrated with engineering. The building has a roof of plant life. It’s like a living roof. I thought it was interesting that they are recruiting volunteers to help pick weeds.

How do you get started?

Your go dos:

  1. Sketch out these items on a piece of paper, a napkin, or a digital file.
  2. Make a schedule in your weekly calendar for completing more details, amending and revising a little bit at a time.
  3. Use some kind of system that you consistently implement. I use a system which goes like this: day in, day out; week in, week out; month in, month out.
  4. I take a little time at the end of each period to reflect on my status and progress. Do you?
  5. Recharge, revise, and re-engage.

Let me know if you’d like further details about how this looks for me, and I’ll send you a draft.

 

 

Protecting yourself running windows mobile is easier than flying a chair

Protecting yourself running windows mobile is easier than flying a chair

Many people ask me, “What can I do to protect myself as a mobile phone owner?”  In one discussion, they told me “Keeping a windows mobile device is like flying a chair.”  I’d say it’s more like flying a kite, when you have the right conditions, resources, and guidance.

Whether you have an Apple iPhone, RIM Blackberry, Symbian, Google and Open Handset Alliance Android, Palm Pre or a Windows Mobile, all users will need to attend to many of the items listed here for Windows Mobile owners. Nobody is completely safe from the risks of carrying these items. We all have heard nightmare stories of people losing the use of their devices. These seven steps will bring you closer to the safe haven of mobile computing.

  1. Get your windows mobile updates monthly. It’s like brushing your teeth, only you don’t have to do it daily.
  2. Use a PIN to lock your SIM card. This will stop someone from making unauthorized calls.
  3. Install security software.
  4. Lock your phone using a PIN.  It’s amazing that so many of us disable this feature. It’ll keep your sensitive information private.
  5. Encrypt data on storage card. Some of these cards are the size of your fingernail and they hold multiple gigabytes of precious data like pictures, videos, music files. Most people agree it’s a good idea to prevent other people from reading files saved to your storage card. Encryption is the answer, just like locking your car door.
  6. Before you retire your old phone, delete the files. Of course you back up and transfer to your new device first.
  7. Use a simple online service that helps owners identify their valuables before they become lost and makes it easy for finders of lost items to act on their honesty and integrity.  ImHONEST.com donates 20% of its sales to charity.

With these simple steps, you’ll be ready to loosen the lines and let your mobile computing soar.  I welcome your comments and additional suggestions on safe ways of handling mobile devices.

 

Targeted Creative Solutions

With a little belief in each other, we can dramatically CUT COSTS.

My neighbor told me the other day that she put her mother into an assisted living facility.  I know it was a difficult decision for her and a similar one lies in the future for me with my parents.  With the national healthcare debate, we hear horror stories of financial ruin from medical conditions that are treated or assisted living care requirements.  Healthcare insurance is expensive, but how many of us try hard to find better deals?  If you’re there now, how about trying ehealthInsurance.com.  Looking for more assistance?  How about finding an agent through the National Association of Health Underwriters, nahu.org.

A statement from an editor at Kiplinger.com, Janet Bodnar caught my eye.  She says,

“I’m most intrigued by creative solutions that are targeted to specific problems and cost far less.” 

She is referring to making the current healthcare system less top-heavy.  She illustrates her point with three examples: 

  1. Minnesota State Employees healthcare plan that pays for results, rather than procedures
  2. Small Businesses in Texas have Group purchasing plan that is affordable
  3. Safeway workers rewarded with lower premiums for healthy behaviors

ImHONEST.com provides value to its partners and customers for the very same reasons and in a similar manner.   ImHONEST is a creative solution targeted to a specific problem.  I’m not saying that if you lose an item of value, you’ll have expensive medical conditions, but with over 12 thousand laptops lost in US airports every week and tens of thousands of cell phones lost in taxi cabs in the same period, there is a giant need for creative solutions like ImHONEST to celebrate the Found part of the equation in lost and found.  Most likely, you know someone that lost at item of value.

These perspectives partially explain why ImHONEST is so intriguing to me.  It works for a number of reasons, which are fascinating.  There is a higher probability that the valuable item will be lost than stolen.  Sure enough, one can buy insurance to protect their gadget, and those gadgets of their loved ones; and they’ll be saving themselves from the headaches of replacement.  I know you’re asking yourself, “Is the premium at $60 per year worth the peace of mind?”  For example, many readers are comfortable paying $60 per year for company solutions like Asurion Insurance or Lo-Jack to track and replace a lost or stolen item.  In my view, many more customers would be pleased protecting the loss of their item for only $2.50, rather than $60.  The coverage is a little different, because it’s based on honesty and simplicity. And it works.  Check out some successes highlighted at honestyblog.com.

Everybody has a pain threshold and losing a mobile handheld is no picnic when considering the time it takes to replace the hardware, re-install the applications, retrieve the data, restore the settings and configurations. It’s like moving into a new house or apartment.  And we’re not even addressing the question of sensitive personal data lost and the potential embarrassment of the breach of privacy.  You can take care of it with three simple steps. The trick is to do it before, not after the event.

  • Buy the ImHONEST labels
  • Identify and register the item on ImHONEST.com
  • Affix them to item

 Since anyone can take care of it with a minimal effort up front, it’s a no-brainer to order it now or make it part of your business or non-profit.

© 2011 Honest Intentions Suffusion theme by Sayontan Sinha

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